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Thread
:
Maryland G.I. Joe Sightings
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07-13-2009, 10:01 AM
only1
Cobra Viper
Join Date: Sep 2007
Posts: 147
Quote:
Originally Posted by
1980sfan
yes its 100% true. there were 3 employees there. two up, one said all are sold to employees one of them said that they are all saved until a certain employee gets to pick them out first. they said they are empolyees which was a collectors.
dude... if it's a weekday I'd have asked to talk to the store manager. Not even the manager on duty but the store manager. Obviously don't ask the employees that told you but rather when you are getting ready to leave the store talk to customer service. Most store managers, while busy, will talk to a customer if they insist on the store manager.
Get the name of the employees that told you that so you can at least back up your claim with the name of an employee.
As calmly as possibly, tell him what you've been told. Tell him that's a serious issue for the store and, as a customer, you expect to be able to find the things you want rather then the leftovers after the employees pick over it. If s/he seems to not want to deal with it, get the store manager name, ask for the name and email address and phone number of the district manager and follow up. Hell, if it has to go too far you may get a free giftcard out of it.
Target takes this kind of thing seriously. I was almost fired from one because of my supervisor back when PS2's came out. She put some away for employees then, smartly, had me get them out of the back so I was on camera.
Anyway, Target does take it seriously and the store manager should be able to ensure the product hits the floor.
Target and Best Buy are very good about customer service. I advised a friend of mine to email Best Buy corporate about a similar situation and the district manager got on the store manager and my friend even got a discount on the product.
only1
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