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Small Joes & 7 Pack Pre-Order Issues
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07-09-2009, 03:03 PM
Snow Job
I collect stuff
Join Date: Nov 2004
Location: Texas
Posts: 2,357
Quote:
Originally Posted by
coreystinson
We have several mechanisms to handle this, but they are always ignored or circumvented by a selected few people who are determined to do so. I used to try to be much more rigorous about posting limit details, but no one read them or ignored them intentionally - this is going all the way back to at least the Real American Hero tail-enders from ~2002 which invited a similar harranging when I would not let a few people buy enormous, multi-order quantities of just the Serpentor vs. Shock-Viper, even with multiple limits and warnings posted around the site. These people screamed and cursed at the customer service email, and ran to the forums complaining vehemently, then a year later were back buying from us again when we had good prices on something they wanted.
I think what he meant, was have the checkout/cart system not allow it during that process. Sort of like how Hasbrotoyshop does it. For a time there, you couldn't order more than one of any of the troop builders because the checkout process wouldn't let you.
By doing this, you don't have to worry about those who choose to ignore what they read. And it keeps you from wasting your time going back and canceling orders.
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