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Thread
:
Small Joes & 7 Pack Pre-Order Issues
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07-08-2009, 10:07 PM
poddie
Crimson Guard
Join Date: Nov 2007
Location: Oswego
Posts: 1,732
OK, got my response back from SmallJoes after complaining that they upped the price on the Cobra set I ordered (only 1 + two of the two set combos) AFTER putting in the payment info. IOW, I added it to the cart at $38, I confirmed the order total at the right price, I put in my payment and hit confirm, and the invoice that popped up was jacked up by $8.
Here is what their customer service has to say on the issue:
"We had to raise the price of this set during the day today because these sets were selling down too unevenly. I cannot modify any prices back to the lower price. If you would like to cancel this item from your order, or cancel the whole order, please advise."
I for one am cancelling the whole order and keeping my BBTS order. They have shown integrity and concern for their customers over the years, and have never screwed me on $8 by jacking up the price while I was entering payment information.
F*CK SMALLJOES
I buy about $2,000 in toys a year from BBTS... I guess SmallJoes doesn't want that business because they would have to honor their advertised price and lose $8. Now there's some smart thinking...
poddie
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