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Repacker Thread and Rants
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05-04-2009, 06:19 PM
sandrock74
Cobra Viper
Join Date: Nov 2008
Location: Michigan
Posts: 157
I quit working at Toys R Us about a year ago. While I never feel a need to defend them, I just felt a need to point a few things out.
FIRST: Repacks are not the fault of the store or any employee. It is the fault of collectors who have become thieves. Plain and simple.
SECOND: Toys R Us, as a company, is notorious for changing its rules on a darn near daily basis. The average employee is too damn busy trying to learn - and then RElearn - each new rule/policy change. Something like a repack that a thief created is very low priority.
THIRD: When being paid minimum wage (or a wee bit over), the absolute LAST thing you want to deal with is a collector. Nuff said.
FOURTH: Most TRU stores DO NOT have much space for a warehouse in back. In all honesty, what you see on the floor is what you get. At the store I worked at (and am still friends with employees there), the back room stock is all Speed Racer crap, things for the upcoming season, kids clothes and baby food. That's it. There is no magical realm of hidden action figures in back. Really.
FIFTH: The TRU system for getting merch from the regional warehouse to the stores is antiquated beyond belief! As a store, you are not allowed to order product! It cannot be done! The regional warehouse decides who gets what and when.
I just wanted to point these things out for you all. Stop blaming the overworked and underpaid workers at the store. Place your blame where it belongs, at the collectors turned thieves and Hasbro for not making enough product to go around.
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sandrock74
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