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Thread
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Repacker Thread and Rants
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05-03-2009, 09:24 PM
samantha
Crimson lady of the Guard
Join Date: Sep 2008
Location: Somewhere out there
Posts: 13,754
Quote:
Originally Posted by
BILL
I used to bring these to the attention of dept managers but they never care and it ends up back on the shelf. Last time i told a lady manager that was walking by that somone had replaced every figure in this 5 pack and showd her the others telling her it would be a shame if someone bought this for there kid and dident now get what they payed for. She said "so what , what do you want me to do about it" . I said just take it off the shelf and walked away looking at other stuff. Looking out the corner of my eye i see her just put it back and go on with what she was doing. In all anytime you take one of the shelf and even walk it to cust service they will just walk it back to the shelf. They simply dont care at all and they think your a loser for even noticing.
OK, let me chime in here. I have a close friend who works at Toys R Us as a manager. So just to get her opinion I asked her about the policy of the store concerning repacks. She stated this "Most workers don't care, they are paid slightly over minimum wage and could care less about such foolishness. It is the stores policy to pull defective items when and if they find them but hardly any one does. As far as any of the stores employees are concerned, the packages have 4 or five figures in them as listed on the boxes so why worry about it."
I then had to ask her, what should a customer do if they found a repacked item? Her response, "Just forget about it." My finale question was, so you are telling me that Toys R Us doesn't care? Her finale response was, "Toys R Us does care but the majority of the staff don't. They just want to make it through their shift and go home. I don't blame them for that but I do wish they would put a little pride into their work, but how can you make them do that when we can't pay them what they are really worth."
So I guess the simple answer is, the stores have policies against repacking but the minimum wage staff could care less about such policies. They can be told to care but they have no reason to. So when I see a repack I just leave it alone. It is sad that we have no other recourse than to just leave it alone.
Just what i have learned
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http://www.hisstank.com/forum/showthread.php?t=36991
Last edited by samantha; 05-04-2009 at
06:02 AM
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