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Power Team Elite And True Heroes Discussion Thread
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10-20-2016, 07:33 AM
Zap Rowsdower
A Makeupless Clown
Join Date: Sep 2015
Location: Ohio
Posts: 5,271
@Exciter: Thanks for sharing your shipping experience and details. Was there any damage to your items? Out of curiosity, were the items shipped with bubble wrap or are they just in their standard bulk commercial/freight boxes they would normally be trucked to a vendor in?
As for me, I got a response yesterday morning via Facebook, about an hour and a half after I sent my message. Ronald said he was on vacation from 10/17 through 10/19 and handed off responsibilities to a coworker during that time. Since it was not regular working hours at the time he responded (it was 9:30pm, their time) he said he would look into it when he got to work "tomorrow" in Hong Kong time. True to his word, he sent me shipping data about 4 hours ago this morning. That still doesn't explain why I didn't get my shipping notice by 10/14 as had originally been promised, but at least there was a timely response to my Facebook message and good follow-through on that response's promises.
My shipment is a 3-piece shipment being carried by FedEx (a single tracking number was provided to me, but FedEx shows on their tracking page that it is a 3-piece shipment) and the shipment is currently in California. It looks to me as though they have warehouses outside of HK that they are using to ship from, but that is just my best guess.
I will post more when I get my shipment in-hand but it looks like it won't be until Monday.
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