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Thread
:
HTS status (wave 11 and 12)
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11-28-2008, 09:35 PM
spacemonkeymafia
Banned
Join Date: Dec 2007
Location: Knox TN
Posts: 7,156
Quote:
Originally Posted by
synthalus
It's been 4 days past the Expected Ship Date of 11/24 and still nothing...
Normally it's no big deal for me, but since my wife is leaving the country in a week, it's cutting short.
I had a mis delivered package from HTS last time.
It is listed as being delivered in track & trace but she didn't receive it!!!
It contains 5 figures from wave 10 which is approx. $40 incl. shipping...
She filed a claim for it at usps. I hope she'll receive the package although it looks bleak.
She also mailed HTS about it and didn't receive a reply back. It's been a week now!
It's annoying how HTS ships a lot of figures separately in boxes from 1 order and yet manages to pack it so poorly so items get damaged.
It's been nothing but a row of bad experiences at HTS so far and I am seriously thinking about not ordering from them anymore. To sum it up:
- Poor customer service, No email reply's back
- Crushed & damaged packaging & figures
- Mis delivered / Missing Package
- Many multiple packages from only 1 order shipping simultaneously
- Late with shipping and no updates why
You do know you can pick up a phone these days right? Try calling instead of Emails......your 10 min wait will be small compaired to the one week waiting for an email.....
spacemonkeymafia
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