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Thread
:
Target no longer Catering to Collectors.
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07-01-2008, 05:55 PM
spacemonkeymafia
Banned
Join Date: Dec 2007
Location: Knox TN
Posts: 7,156
Quote:
Originally Posted by
Saboteur
It's not about them trying to help others or making a profit..If that was the case, then they would go the back everytime someone asked them for help; happy customer; profit for Target..
But Target's policies speak for themselves: They care for neither.
So they're not doing this to do you a favor or anyone else, they're doing this, because they think collectors are all scalpers and nerds that live in their parent's basement playing warcraft 22/6..
And because customer service is nearly a thing of the past, and employees who are to lazy to do nothing but their job are complaining to their managers, who then are more willing to appease the worker over the customer..
This happened to me about 5 months ago..I told the kid I wasn't asking him to anything more than his job, that I wanted to buy some and Target would make a profit..He tells me his boss says he cant do that and I told him his boss was full of BS and to get his sorry ass out here..
He starts with his bullcrap and I cut him off and told him I was the customer, to shut the Hell up and listen to me and that there were no release dates on the joes..I told him I didn't think the upper echeoleons in Target would appreciate him refusing to sell me something and cost them a profit..
He asked if I bought and sold them on E-bay and I told him, so this is what this is all about it isn't it? I told him I wasn't a scalper, to keep his uninformed opinions to himself and that I bought them for nostalgia sake as I collected them 25 years ago..
He said, well it's always good to call..I said I like to at least look someone in the eyes when their BS'ing me..And that coming in and finding them on the shelves was part of the nostalgia..
He goes and gets 3 boxes for me, but then says, we can't do this anymore..I picked up my joes, looked him dead in the eye and grinned a S*$% eating smile and said, That's okay, I find most of my stuff at Wal-Mart anyway..They're closer and why not? They're gonna put you guys out of business anyway in the next 5 or 10 years. Oh, and Dan? I will be letting Target aware of my experience today...
They sent me a $100 dollar gift certificate and a letter of apology, assuring me that the situation would be handled..I went back just for the heck of it and there were no joes..A nice young lady working in the toys told me stopped selling them..
I mailed the certificate back to Target..They can keep their certificate and I will take my business elsewhere from here on out..
Wal-Mart has always been the better route for me here..
Saboteur
Maybe this is one reason they started this rule....if you really cussed at me like you did that stockboy I would have you banned......anyone...any GUEST that comes in to my restaurant and talks like that to one of my employees will get banned...period!!!!!
Try and be nicer next time...........and nothing but love fellow Joe Collector.....
Last edited by spacemonkeymafia; 07-01-2008 at
05:57 PM
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spacemonkeymafia
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